CBSA - Blueprint 2020 Report - December 2016
People Strategy: A roadmap for the future of our workforce

The People Strategy is the Canada Border Services Agency's (CBSA) roadmap for strengthening and reinforcing its commitment to its people. It helps focus our efforts and ensure we have the right people working in the right places, with the best tools and training. Our Strategy sets the strategic direction for people management and provides an overarching roadmap to guide leaders at all levels on how to invest in our people and realize our vision for our workforce. Together, we are developing our workforce, supporting leadership development and creating an enabling environment to provide effective tools and a healthy workplace for our employees and leaders. Here's our accomplishments so far.

Karma Burkhar, Immigration, Refugees and Citizenship Canada; Marcella Daye, Canadian Human Rights Commission; Jennifer Dietz, Immigration, Refugees and Citizenship Canada; Veronique Gakwandi, Immigration, Refugees and Citizenship Canada; Ronnie Gill, Correctional Service Canada; Fiona Keith, Canadian Human Rights Commission; Christine Kerr, Immigration, Refugees and Citizenship Canada; Ümit Kiziltan, Immigration, Refugees and Citizenship Canada; Roger Lamoureux, Shared Services Canada; Andrea Markowski, Correctional Service Canada; Jennifer Murakami, Canadian Human Rights Commission; Rachel Parker, Correctional Service Canada; Martine Senior, Canada Border Services Agency; Sundeep Singh Cheema, Correctional Service Canada; Gillian Wan, Immigration, Refugees and Citizenship Canada)

One of the CBSA's projects, the Positive Spaces Initiative, was recognized with a 2016 Public Service Award of Excellence in the category of Employment Equity and Diversity. A lunch and learn session with over 130 participants from 14 federal organizations across Canada, was hosted by the team. The Initiative aims to create safer, more tolerant, and open-minded work environments for lesbian, gay, bisexual, transgendered, and questioning employees. Congratulations to all!


Canada Border Services Agency People Strategy
Accomplishments at a glance: Year 2 – Q1

"People Strategy – Accomplishments at a Glance: Year 2 – Q1"
Infographic version (PDF, 740 KB) [help with PDF files]

1. Develop our workforce
A workforce achieving results for Canadians

  • Objective: Get the right people in the right jobs and develop our talent to meet challenges and opportunities now and in the future
  • Outcome: A strengthened workforce that achieves results for Canadians Protection, Service, Integrity
  • Actions designed to: identify and develop

2. Support leadership
Leading employees effectively to advance Agency transformation

  • Objective: Increase our leadership capacity and develop leaders who can advance change, provide clear expectations, assess results, and give timely feedback to their team
  • Outcome: Outstanding leadership demonstrated at all levels
  • Actions designed to: train, foster and reward

3. Create an enabling environment
Providing effective tools and a healthy workplace for employees and leaders

  • Objective: Enable effective people management and modernize our human resources service delivery model, continue to develop a constructive labour relations environment and equip ourselves to leverage technology
  • Outcome: A workplace that is respectful, healthy, and efficient, where people strive to excel
  • Actions designed to: engage, invest and support

Branches

Comptrollership: Our success depends on our people!

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Information, Science and Technology: Bringing people and innovation together!

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Corporate Affairs: Fostering Employee Engagement!

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Operations: We're bringing the People Strategy to life!

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Programs: Building the best workplace for our employees!

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Internal Audit and Program Evaluation: Transforming by investing in our employees!

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Human Resources: Adapting to changing business needs!

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How HRB is Enabling Branches

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